Frequently Asked Questions
Questions owners ask before starting
Short answers for businesses comparing Google reputation management and an AI voice receptionist.
Can it use my current phone number?
Yes. You can forward your current business number to the receptionist during approved hours or launch with a dedicated line first. We choose the safest setup before changing any active customer call path.
Can it book appointments?
Yes, when the booking rules are clear. The receptionist can collect caller details, qualify the request, offer approved appointment types, and connect to the calendar or CRM your team uses.
What happens when a caller needs a human?
Pricing exceptions, sensitive complaints, unusual requests, and commitments outside your approved rules are transferred or escalated to your team based on the routing rules you choose.
What types of calls can it handle?
The receptionist can answer common questions, confirm service areas, collect job details, identify urgency, book approved appointment types, and transfer or notify your team when human attention is needed. You control what it may say, book, and promise.
How do Google review requests work?
After eligible work is completed, Business Boomer sends a request that asks the customer to share an honest experience on Google. The workflow does not buy reviews, offer incentives, write reviews for customers, or filter requests by expected star rating.
Can it connect to my calendar or CRM?
Usually, yes. The right connection depends on your current system, permissions, scheduling rules, and how completed jobs are marked. We confirm the integration path during setup.
How quickly can it go live?
A simple dedicated-line pilot can move quickly after your services, hours, call rules, escalation path, and test calls are approved. Current-number forwarding, CRM connections, and complex booking rules can add time.
How is pricing calculated?
Google Reputation Management is $0 for the first month, then $199/month. The AI Voice Receptionist is $0 for the first month, then $199/month. Both services together are $0 for the first month, then $300/month.